At the beginning of each tenancy, tenants will receive keys, fobs and parking transmitters (when applicable) for their building and unit access. There is a $25.00 fee for each fob and/or transmitter.
New tenants will also pay a $10.00 fee for a Smart Card, which allows them to access in-building washing machines and dryers.
New tenants must sign a key/fob responsibility form.
For lost or stolen keys, fobs and transmitters, the primary tenant must fill out a Maintenance Order Request Form to receive replacement keys, fobs or transmitters and submit it to Head Office.
The cost for replacements is currently set at:
- $25.00 per fob
- $25 per mailbox lock and key,
- $25 per each transmitter,
- $10 per each key replacement
Keys and fobs will only be issued to the registered occupants of the suite, 12 years and older.
Note: Please allow at least 2 business days for replacement requests to be processed and completed.