Eligibility & FAQs

In order to be eligible for subsidized housing with VNHS, the applicant(s):

  • Must have a Total Household Income at or below the Housing Income Limits (HIL) set by BC Housing

  • Must be 19 years or older

  • Some of our housing is specifically designated for Aboriginal people and for this housing you need to be of Aboriginal ancestry (applicable to applicant, spouse and/or dependants)

2013 Housing Income Limits (HIL)

Housing Income Limits (HIL) represent the income required to pay the average market rent for an appropriate sized unit in the private market.  Average rents are derived from CMHC’s annual Rental Market Survey, done in the Fall and released in the Spring.

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Q. Currently my need for housing is extremely high; does VNHS offer emergency housing?

A. No. VNHS does not provide emergency housing; most tenants are selected from the Applicant Database in the order in which they applied for housing. Exceptions include the Supportive Housing projects and The Pendera, which access applicants from the BC Housing Registry.

Q. Can I call VNHS to inquire about the status of my application?

A. Yes. Applicants will be informed of their status on our Applicant Database as being Active or Inactive. We are unable to estimate how long applicants will have to wait to be offered a housing unit.

Q. Can I complete an update over the phone?

A. No. All updates MUST be completed in writing and submitted into VNHS by fax, email, mail or in person.

Q. How often should I update my application?

A. To ensure that your application remains active on our waitlist, you MUST complete an Applicant Update Form once every six months or immediately when your address, contact information, or household size, composition or income have changed.

Q. Will I be contacted before my application is removed from the waitlist?

A. No. Any applicant who has not provided an Applicant Update Form for twelve months will be automatically removed from our Active applicant database.

Q. If I am removed from your waitlist, what happens to my application once I have updated my information?

A. If you have been removed from the applicant database, you will have to re-apply and the date of re-application will be your new application date.

Q. Do you prioritize applications?

A. Yes. We prioritize based on application date.

Q. Can I apply even if I was a previous tenant?

A. Yes, but all applicants must follow the same application process.

Q. Can I apply even if I live outside of Vancouver?

A. Yes, but priority may be given to those applicants residing in the Greater Vancouver Regional District and the Fraser Valley Regional District

Q. Can I provide reference letters or letter of support for my application?

A. Yes, applicants may provide letters of support or reference at any time, but must submit this information by fax, mail, email or in person.